[音乐资料]Wise Email Writing 商务英语邮件写作系列课程 夸克网盘资源
- Instructions.txt
- 9. Effective feedback Part II-How to share constructive feedback-DOS.mp3
- 24. Agree to disagree-How to disagree with people politely.mp3
- 3. Does your email catch a cold Part I- 6 rules to help your email not catch a cold.mp3
- 18. Angry emails handling Part II-How to handle angry emails from your customers.mp3
- 22. Share bad news Part I-How to share bad news without co-workers.mp3
- 21. Remind people without whining Part II-How to remind customers without irritating them.mp3
- 5. Do you really know how to say thank you Part I-3 rules to make your thank-you sound warm and powerful.mp3
- 2. Positive energy email Part II-4 rules to make your email full of positive energy.mp3
- 15. The art of apology Part I-How to apologize to superiors, peers and subordinates.mp3
- 14. Say goodbye elegantly -How to write a warm farewell letter at job which nurtures new opportunities.mp3
- 1. Positive energy email Part I-How to use positive expression.mp3
- 19. Angry Emails Handling Part III-3 Steps to deal with angriest email of all angry emails.pdf
- [音乐资料]Wise Email Writing 商务英语邮件写作系列课程
- Coursebook
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